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System VM not visible #12667

Description

@himanshusharma-cloud

Hello team,

Cloudstack version - 4.19.2.0

We have deleted the System VM; however, even after deletion, the System VMs are still not visible in the zone. Due to this issue, we are unable to delete the template. Please find the logs below for reference.

2026-02-19 15:21:51,490 ERROR [SystemVmManagerImpl]
System vm template is not ready at data center 10, wait until it is ready to launch console proxy vm
2026-02-19 15:21:51,491 ERROR [SystemVmManagerImpl]
System vm template is not ready at zone [10], wait until it is ready to launch secondary storage VM
2026-02-19 15:21:10,112 INFO [ApiServer]
command=listSystemVms&zoneid=db8755c7-f7da-4ec2-90af-749512157a5b

Please check the attached logs and advise if any further details or inputs are needed from our side.

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